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Communication to roller shade consumers

Stock Roller Shades provided with a retention device recall

February 28, 2014 - Altex Decoration ltd., Canada's leader in solar blinds and shades manufacturer has always had in mind, since its inception in 1975, to provide safe and quality products.

For reasons of security and compliance, we offer you, without any charge, an update package for our stock roller shades sold between June 2010 and April 2013 by Altex Decoration ltd.

These products can present a risk when accessible by young children. In order to reduce risks, we recommend you to install the update kit which includes a tension device for the chain and an installation guide.

To obtain this kit, you can contact the Altex retailer from whom you have purchased your product. For any information, please contact us at securite@altex.ca.

Installation instructions stock roller shade
Installation instructions active tensioner device